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Rentals

Lesson 1: The Guest Invite Process

As a short-term rental manager/owner at DeBordieu Colony you now have access to SymLiv’s guest access management system! This system will help streamline the process of registering your rental units, inviting guests, and registering their vehicles. To get started, review the process below and continue on to the next lesson as we guide you through your new guest management system.

  1. Sign up for SymLiv’s host portal to get started.This can be found at https://resident.symliv.com/debordieu/create-account
  2. Register your rental units with the DCCA:The second step is to register your rental units with the DCCA and receive approval for short-term rentals.
  3. Invite guests via email or SMS:Using SymLiv’s system, you can easily invite your guests to register for access to DeBordieu Colony. Simply enter their phone number and/or email, rental unit address, and how many passes they need and the system will send them an invitation to register.
  4. Pay for passes:As the rental manager, you have the option to pay for your rental guest passes at the time of invitation or to allow your rental guests to pay for their passes during registration. 
  5. Rental Guests receive a link to register their vehicle data and complete community orientation:When your rental guests receive their invitation, they will be prompted to register their vehicle information and complete a brief community orientation on DeBordieu Colony rules. This will help ensure a smooth entry process when they arrive. 
  6. Guests use their QR code to receive a printed pass:After finishing their registration and orientation, the guests receive a QR code via email that is then scanned at the DeBordieu Colony Gatehouse upon arrival. The guest receives a printed pass to place on their vehicle dashboard. 

By following these steps, you can make the process of managing your short-term rentals and guests at DeBordieu Colony much easier and more efficient. Our new digital credentialing system will help you save time and reduce hassle, while ensuring a smooth and secure rental experience for your guests.